About Us
Our Mission
At Balance Care Allied our mission is to provide detail oriented services on large and small scales alike. To accomplish this, we build meaningful relationships that prioritise the needs of our participants and clients. As a result, we ensure high quality standards that meet and exceed expectations.
Our Vision
Our vision is to help our clients and participants facilitate day-to-day functions and activities with confidence. We strive to achieve a thorough understanding while building solution-oriented plans that work around our clients’ schedules. Additionally, we are always leveraging new information, technology, and resources to stay at the forefront of our industry. In turn, we strengthen our ability to provide exceptional service.
Our Values
Our entire team takes on the following values:
Compassion
We believe that the first step to better service starts with compassion. In turn, we deliver heartfelt support for even the most simple tasks.
Quality
Our knowledge, experience, and resources enable us to offer quality services. From basic household tasks to full-time support and everything in between, we believe in excellence.
Integrity
By always acting in the best interests of our clients, we uphold the highest levels of integrity. We believe that better relationships are built on a foundation of trust.
OUR
SERVICES
Balance Care Allied
Assists in
Care & Domestic Assistance for Disabled Individuals
Balance Care Allied provides caring support to disabled individuals. The reason why we are different is because we are carers first. Our service providers provide full-spectrum support for domestic assistance. Each member of the Balance team is skilled in disability support and passes a background screening to offer safety for those we serve.
We pride ourselves on integrity, transparency, communication, and attention-to-detail through our caring services. In turn, we make sure that clients are provided with the support they need to experience a full life.
Balance Care Allied
Assists in
Daily Personal Activities
Day-to-day activities challenge people with disabilities. On a basic level, assistance could be as simple as reaching an item on the top shelf. More complex support may involve dressing, grooming, or bathing assistance. To provide care that starts from the heart, our providers establish relationships with participants while ensuring that they feel comfortable and respected during even the most intimate moments. Our providers are skilled at all levels of personal activity support, providing assistance across every aspect of daily life.
Balance Care Allied
Assists in
Household Tasks
For disabled individuals, home life can present obstacles. That’s why we provide the best possible care, close to home. These activities include cleaning, vacuuming, dishwashing, maintenance, yard work, basic repairs, disinfecting, and more. We use rigorous hygiene standards and provide the necessary support to make home life easier. In turn, our participants can live with comfort and cleanliness. Additionally, our Balance support workers are flexible, adjusting to individual needs.
Balance Care Allied
Assists in
Managing Life Stages, Transition, and Supports
Throughout life, achieving short and long-term goals is important. At the same time, change can be challenging to disabled individuals. As participants transition into new situations, we provide support to make the transition easier. We begin by analysing the new situation. Next, we determine which arrangements might be necessary. Additionally, our Balance support workers offer skill development, life planning, and guidance support to help disabled individuals build self-sufficiency. Throughout the entire process, Balance puts care first and foremost, providing quality from the heart.
Balance Care Allied
Assists with
Travel/ Transport
Arrangements
Transportation is necessary to daily life. Individuals with special needs and disabilities oftentimes require help when using public or private transit. Our specialists provide travel support, making sure that participants travel in comfort to their destination. Additionally,
we provide independence skill training, identifying approaches to improve independent travel. For shopping trips, medical visits, community events, and more, our Balance team is here to support. If you’re seeking to be the best you can be, now is the right time to work with Balance.
Balance Care Allied
Participates in
Community, Social, and Civic Activities
Social interaction and community involvement support emotional wellbeing, self-confidence, and life fulfilment.Our community support assistance enables clients to participate in activities that give their lives meaning. These activities include charity support,community boards, sporting groups, and volunteer opportunities. We offer flexible solutions to maximise the inclusion of disabled participants.Ultimately, our work is tip top because we put caring first.
Innovative
Community Participation
Large scale events like speaking events, festivals, concerts, and pop-up gatherings can be challenging to plan for. At Balance, we use our experience to provide flexible solutions that increase involvement. By enabling participants to experience infrequent or large-scale community events, we increase their self-worth, confidence, and overall life fulfilment.
Getting Started with Balance
At Balance Care Allied, we believe in bringing loving care into your home. To do this, we provide caring assistance to disabled individuals in need. When you work with us, you’ll receive heartfelt work that makes you feel better each day. Ready to change your life?
ISO COMPLIANT
Quality Policy
At Balance, Quality is an integral part of our Corporate Business Principles. Our company strives to achieve sustainable growth through consistently satisfying the diverse needs and expectations of our clients. Balance is committed to the effective implementation of the Quality Management System (QMS) in compliance with ISO 9001 Standard.To achieve this objective, we will:Provide services that meet or exceed the standards prescribed in relevant agreements, contracts, codes and statutory obligations.Deliver added value to our clients by identifying, monitoring and responding to their needs, expectations and levels of satisfaction.Set measurable targets and seek to continually improve the delivery of our services.Continually review and improve the effectiveness of the Management System.In providing quality services, we will embrace new ideas, technology and innovation. We will strive for continuous improvement, setting new benchmarks to maintain our strong reputation within the industry.Deliver our projects on time, on budget, and meet or exceed client expectations.Ensure our suppliers, contractors and visitors operate in accordance with this policy.
Occupational Health and Safety Policy
Balance is committed to support the health, safety, and welfare of all people we employ and to the people affected by our undertakings. Balance continuously supports improvements of workplace health and safety by adopting a planned systematic approach to Occupational Health and Safety. This approach includes risk management and consultation.As part of our overall commitment Balance is committed to:Complying with ISO 45001, AS/NZS 4801 and all relevant OH&S legislation, regulations, codes of practice, and guidelines;Establishing measurable objectives and targets aimed at eliminating work related injury and illnesses;Documenting, implementing and communicating OH&S policy to all employees;Regularly monitoring and revising our policy in accordance with legislative and organisational changes or as appropriate.Provide adequate training, information, instruction and supervision to all employees and visitors to ensure work is carried out safely Ensure all accidents, hazards and near misses are recorded and reported and an investigation is carried out to determine possible causes.Maintain a safe working environment by reporting hazards or unsafe work practices in a prompt manner to their manager or supervisor.Report all workplace injuries, near misses and illnesses caused by work immediately to your manager.
Environmental Policy
At Balance we recognise our responsibility to meet community expectations and we are committed to the continuous improvement of our environmental performance. Balance recognises the importance of sustainability and reducing its environmental footprint.We believe that being environmentally responsible is both the obligation of management and every individual.To achieve this, we will:Comply with relevant Environment legislation and systems across the business.Proactively identify environmental hazards, assess their risk and eliminate or, if not possible, manage the risks to as low as reasonably practicable.Establish annual environmental objectives and targets and review annually Positively influence the environmental performance of any future partners.Manage our diverse activities to prevent or minimise pollution and impacts on visual amenity, air, water, land, flora, fauna and cultural and heritage values Strive to improve resource consumption efficiency and minimise waste generation in our Services Investigate and implement mutually beneficial programs of environmental management with interested parties Ensure understanding of environmental requirements and implementation of standards among our employees, suppliers and contractors Monitor and report our environmental progress
CONTACT
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